Appointments
YOUR HEALTH IS OUR PRIORITY. DUE TO THE TEMPORARY SUSPENSION OF IN-PERSON APPOINTMENTS, WE WILL BE PROVIDING TELEPHONE APPOINTMENTS. YOU CAN DO ONE OF THE FOLLOWING:
- CALL THE 24/7 NURSE ADVICE LINE AT 209-946-2315 OPTION 4
- SEND A SECURE MESSAGE VIA THE MEDICAL PORTAL TO SPEAK TO ONE OF OUR PROVIDERS
- USE ANTHEM LIVEHEALTH ONLINE OR YOUR HEALTH INSURANCE TELEHEALTH PLATFORM
Click here if you think you are experiencing a medical EMERGENCY
If there is an emergency, contact Public Safety:
- Call 6-3911. This will connect you to Public Safety from any on-campus phone.
- Press an emergency call button on a "blue" light station. This will directly connect you to Public Safety on your campus.
- Call Public Safety on the respective campuses:
- Stockton: 6-2537 or (209) 946-2537
- Sacramento: 4-7200 or (916) 739-7200
- San Francisco: 5-6411 or (415) 929-6456
- Off Campus call 911
At the Time of Your Appointment
Please arrive 10 minutes* before your appointment time. For your visit:
- Bring a method of payment in case you incur charges: cash, check, credit card or PacificCash.
- Check in at the Self Check-In Kios.
- Present your student ID and current health insurance card.
- Complete Forms when applicable:
Appointment Reminders
Email reminders of your appointment(s) will be sent via Pacific email address. To receive reminders via text, complete your profile on the Medical Portal provide mobile number and carrier. If you would like to discontinue these reminders, please call 209.946.2315 ext 1 to opt-out. Please see our Privacy Notice for more information.
Cancellations
We require at least 4 hours cancellation notice or it will be considered a no-show: 209.946.2315. To leave a message after hours, press option 1. If you fail to cancel an appointment within the time-frame, a no show fee will be applied.
No-show Policy and Fee
If you do not keep your appointment or arrive more than 5 minutes late, you will charged a no show fee.
- $50 - Physician
- $25 - Nurse Practitioner or Registered Dietitian
*Students receive one courtesy waiver for your first no-show. Failure to pay within 48 hours will result in a registration hold.
Student Health Center Locations
*Clinic hours may be shortened/closed during the summer and winter according to the academic schedule, observed holidays, division retreats, and staff education days.
Stockton:
Call 209.946.2315 for an appointment or book online using the Medical Portal
1041 Brookside Road (across the footbridge from the main campus)
Hours:
Academic Year: 8:00 am to 5:00 pm (M-F)
Summer: 7:30 am to 4:00 pm (M-F)
Sacramento:
Call 209.946.2315 for an appointment or book online using the Medical Portal
Halbert Hall 3257 5th Avenue Sacramento, CA 95817 (down the street from main campus, across from the park)
Hours:
Tuesday, Wednesday, Thursday: 10:00 am to 6:00 pm
San Francisco:
Call 209.946.2315 for an appointment or book online using the Medical Portal
155 Fifth Street, 5th Floor, Suite 513
Hours:
Monday: 7:30 am to 4:30 pm
Tuesday: 8:30 am to 5:30 pm Wednesday: 11:30 am to 6:00 pm
Thursday: 7:30 am to 4:00 pm